Shipping Policy

Thank you for visiting and shopping at Mugnjoy. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional 4-5 business days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Free Shipping

Mugnjoy offers free shipping for USA on orders over $60.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Mug Project is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently offer shipping to Canada. The standard rate is $6.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.